Help
Questions readers ask
Buying, downloading, reading and printing Volume One. If your question is not here, write to us and a person will answer.
Still stuck?
Write to hello@unseenarsenal.com with your order number. We answer every message.
How do I get the book after I pay?
As soon as your payment goes through, you see a download button on the screen, and the same link arrives in your email. The book is one PDF file of about 63 MB.
What can I read it on?
Any computer, tablet or phone that opens a PDF. The pages were designed for a tablet or a computer screen, where they look just as they would in print. On a phone you can zoom in on any page.
Can I print it?
Yes, for your own use. The pages are 7 by 10 inches and print well on ordinary letter paper. Choose Fit to page in your print settings.
Is the book the same as the videos?
No. Each file began as one of our documentaries, but the book tells the whole story: the names, ranks and hometowns, the dates and the numbers, with full-page maps, diagrams and fact sheets that a film has to hurry past. It runs to about 25,000 words.
Where do the photographs come from?
From the U.S. National Archives, the Library of Congress, NASA, the armed services, the Department of Defense, the Reagan Library and Arlington National Cemetery. All are in the public domain, and each one carries its credit beside it.
Is there a large print or Kindle edition?
We are preparing a large print edition and an edition for e-readers such as Kindle, Kobo and Apple Books. We will announce them here and by email when they are ready.
What if the download does not work?
Write to us at hello@unseenarsenal.com with your order number and we will send you a new link.
Can I share the file with a friend?
Please do not pass the file on. Each copy pays for the research behind the next volume. If a friend would enjoy it, send them to the free sample.
What if I am not happy with it?
Write to hello@unseenarsenal.com within 30 days and we will refund you in full.
Is my payment safe?
Payment is handled by Lemon Squeezy. We never see or store your card details.
Will there be more volumes?
Every new documentary is a new story. When the next volume is ready, readers on our email list hear about it first.
Can I suggest a story?
Yes, please. Write to us at hello@unseenarsenal.com. We read every message.
Privacy, in plain words
We use your email address to send your book and, only if you ask, news of new volumes. We never sell or share it.
Payments are handled by Lemon Squeezy, which keeps your card details and sends your receipt. We see your name, email address and what you bought, and nothing else. To have your details removed, write to hello@unseenarsenal.com.
Refunds and terms
Thirty-day money-back guarantee. If the book is not what you hoped for, write to hello@unseenarsenal.com within 30 days of buying it and we will refund you in full.
Your purchase is a personal licence to read and print the book for yourself and your household. Please do not share or resell the file. Prices are in U.S. dollars, and any sales tax is added at checkout.
